FAQ's

Do you accept walk-in clients?

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Although we are appointment based, we are able to accept walk-in clients if availability allows. We suggest giving us a call to check our availability. Same-day appointments are also accepted online.

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Why does pricing vary among service technicians?

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We offer a tiered pricing structure based on the experience level of the service provider. The levels are as follows:

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Level I providers are in training and may offer discounted services while they are adapting to our services. All new members of the team start out at level 1 regardless of prior experience.

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Level II providers are competent in our procedures and perform quality services at our base pricing. 

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Level III providers have accumulated several years of experience and have obtained continuing education. Providers at this level take part in mentoring those in previous levels and offer above-average pricing.

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Apprentice-level providers are students who have completed 300 theory hours and are completing 300 practical hours in a salon setting as required by the Tennessee State Board of Cosmetology. Apprentice student services are discounted and supervised. Prior to offering these services, students undergo the same training as a Level I service provider.

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